Job title:Risk / Compliance Manager (Insurance)
Location: Gloucester
Closing date:2019-06-06 00:00:00
Salary:£40,000 to £50,000 per annum
Hours:35 hours per week
Job type:Full time
Role overview:
Risk / Compliance Manager (Insurance)

PIB is a growing group of insurance advisory businesses. The business is growing rapidly through acquisitions and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market.

Position: Divisional Conduct Officer
Location: Gloucester, Schemes & Affinities
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £40,000 to £50,000 per annum

About the role:

The Divisional Conduct Officer will ensure all businesses within S&A will adhere to Group Risk and Regulatory Policies and Procedures through the design and oversight of operational controls and processes. This role sits within the 1st Line of Defence.


- Ensure the establishment and maintenance of effective systems and controls in relation to legal / regulatory requirements and risk, specifically around Treating Customers Fairly (TCF), Training and Competency and Product Files as per Group Policies and Procedures
- Ensure adherence to defined business processes via Quality Audit Reviews and deep dives, ensuring follow up action is taken to close the gaps;
- Approval of marketing material / financial promotions within remit to ensure compliance with the FCA and other applicable regulatory authorities, referring financial promotions within the 2LoD to the Group Conduct Officer in line with Group Policy
- Manage the complaints teams providing complaint handling guidance and advice including quality assessment of complaint files, root cause analysis (RCA) and appropriate follow up
- Identify and deliver compliance deep dives on local business activity working with the business to close gaps. Own or support where appropriate delivery of actions on the back of Insurer Audits and / or compliance reviews.
- Oversee and ensure accuracy, liaising with Group Compliance, of Regulatory submissions – e.g. CMA, RMAR. Undertaking appropriate first line review of asset changes across the division. Understand and ensure adherence to insurer binders across the division

About you:

- A good academic record; A job-related qualification is an advantage
- Considerable experience gained directly within the insurance broking industry, or lesser experience supported by professional insurance qualifications. Experience of call centre environments and working with marketing material would be an advantage
- Understanding of the insurance placement process; FCA handbook knowledge.
- People management
- Well-developed report writing, verbal and written communication and presentation skills; Familiarity and competency using MS Office (Word, Excel, Outlook).

You may have experience of the following: Divisional Conduct Officer, Compliance Manager, Compliance Coordinator, Senior Compliance Officer, Risk, Manager, Risk Officer, Risk Coordinator, Regulation, Regulatory, Regulatory Officer, Legal Officer, Insurance, Financial Services etc.