Job title:Customer Service Consultant
Location: Northampton, Northamptonshire
Closing date:2019-05-31 00:00:00
Salary:£17,000 to £19,000 per annum
Hours:37.5 hours per week
Job type:Full time
Role overview:
Customer Service Consultant 

Position: Customer Service Consultant 
Location: Northampton, Northamptonshire (Commutable from Kettering, Towcester, Wellingborough, Market Harborough, Daventry, Milton Keynes, Rugby and surrounding areas) 
Job type: Full Time, Permanent 
Hours: 37.5 hours per week 
Salary: £17,000 to £19,000 per annum (pro rata dependent on experience) + uncapped bonus 
Benefits: 23 days paid holiday per annum, increasing with length of service, Private health insurance, including Virgin Gym membership Free European and discounted Worldwide annual travel insurance Contributory pension scheme Exclusive discounts from leading retailers 

Closing date for applications: 2nd June, 2019 

We are a growing business that invests in our team members to progress with us and we are looking for Inbound Customer Service Consultants. Make the first step in your journey and join our people focused business. 

Staysure are the largest and one of the fastest growing travel insurance brands with opportunities for inbound Customer Service Consultants to join our team. You will be responding to incoming queries about our travel insurance products, completing eligibility questions, and of course providing an excellent level of customer service for their entire journey! 

We are looking for Customer Service Consultants with the motivation to hit targets and earn an uncapped bonus on top of your basic salary. 

What’s in it for you: 

- Opportunities to earn bonus 
- Private health insurance 
- FREE gym membership 
- FREE Travel insurance 
- Childcare vouchers 
- Personal Development plans 
- An opportunity to increase your basic salary up to every 6 months 

Salary: £17,000 - £19,000 (pro rata dependent on experience) + uncapped bonus 

What we need from you: 

- Excellent customer care skills, with the ability to demonstrate empathy with customers 
- Good written and communication skills 
- The ability to multi-task and time manage 
- Good IT skills 
- Knowledge of insurance is desirable 

If you would like to be rewarded for the work, you do and the results you achieve, and you enjoy ensuring your customers receive a great customer experience keep reading and apply to us today. 

You may have experience of the following: Customer Service Consultant, Customer Service Advisor, Customer Service Assistant, Customer Service Representative, Call Centre, Contact Centre, Call Centre Operative, Contact Centre Operative, Administrator, Office Administrator, etc.
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