Job title:Head of IT Operations (Housing Association)
Location: South Manchester
Closing date:2019-01-25 00:00:00
Salary:£55,000 - £60,000 per annum
Hours:35 hours per week
Job type:Full time
Role overview:
Head of IT Operations (Housing Association) 

Salary: £55,000 - £60,000 per annum 
Job Type: Full Time, Permanent 
Hours: 35 hours per week 
Location: South Manchester 
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. 

Closing date: 25th January 2019 

About the role: 

An exciting opportunity has arisen within our Technology Services department to lead our Service Desk and Infrastructure teams , inspiring high performance, responsibility, accountability, and cross organisational working, to achieve required performance standards and objectives. 

Reporting to the Director of Technology Services. You will provide a clear strategic direction for Great Places infrastructure, adopting new technologies to support the infrastructure for business-critical applications and ensuring security for Great Places’ operations. You will be responsible for driving out efficiencies in operations through consolidation, standardisation, automation and adoption of cloud computing, where feasible. 

You will ensure that Great Places has appropriate, robust and secure technical infrastructure, digital systems, telephony, mobile working and other core IT services and equipment. 

About You: 

The successful candidate will have ITIL understanding / certificate and experience in all relevant fields of computing as well as senior management experience. You will have a balanced mix of business and technical skills across the following: Systems / Cyber Security; Disaster Recovery solutions; User support; Systems Testing; Desktop technologies; Microsoft software packages / technology; Cloud Computing; Technical solutions design; Supplier management; Networking, wireless and remote access technologies. 

You should have proven management skills, both strategic and operational to include colleagues, contractors and projects. 

You must be able to work flexibly on occasion and when needed outside normal working hours. 

You may have experience of the following: Head of IT Operations, IT Operations Manager, Technical Services, IT Manager, Prince 2, ITIL, Service Delivery Manager, Process Improvement, Customer Service, Business Continuity Manager, Customer Experience, Technical Infrastructure, Housing Association, Social Housing etc 

About our company: 

Great Places Housing Group is not your average housing association. We are a forward-thinking, profit-for-purpose business that works hard to improve the lives of residents in our 19,000 homesacross the North West and Yorkshire. 

Our work doesn’t stop at our customers’ front door. The surplus we make is invested back into the business to fund building new homes and to provide a full range of support services for some of the most vulnerable members of society including the homeless, young parents, older people and those with mental health needs. 

We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Working for us you will be part of something special and in return, we offer a competitive package with a range of enhanced benefits and learning and development opportunities to help you achieve and exceed your potential. 

Please note we will be reviewing applications as we receive them, so the job may be filled before the stated closing date. To avoid disappointment please apply at your earliest convenience