Head of Quality and Performance (Stroke Support)
We are the UK’s leading charity dedicated to conquering stroke.
There are over 1.2 million stroke survivors in the UK. Almost two thirds have a disability and one third rely on others for help, making stroke one of the biggest causes of disability.
We are continually working to improve the lives of stroke survivors and their families who deserve the very best treatment and care. We deliver amazing, life-changing support to over 60,000 stroke survivors and their families each year. We also fund research to find better treatments, campaign for better stroke care and help people understand how to spot and prevent stroke. This work is made possible by more than 4,000 talented volunteers and staff, our fantastic supporters and our strong relationships with the stroke clinical and research community.
We work with integrity, demonstrating our values as one combined passionate, innovative, respectful and professional team.
Together we can conquer stroke.
Position: Head of Quality and Performance – Stroke Support
Locations: Southampton office or nearby home base
Job Types: Full Time, Permanent
Hours: 35 hours per week
Salary: circa £38,000 per annum
Closing Date: 30 January 2019
Interview Date: 6 February 2019
About the role:
We’re looking for a highly motivated individual with an eye for detail to join our Stroke Support Directorate.
Reporting to the Director of Performance and Innovation, the Head of Quality and Performance will ensure the delivery of high quality stroke support across the UK.
Responsibilities will include:
- Managing the day to day operations of the Performance team, working closely with other areas of the directorate and wider organisation.
- Developing and implementing the structure and processes to ensure we are delivering consistently high quality support.
- Ensuring our workforce has the necessary tools and competencies to deliver our stroke support consistently across the UK.
- Managing the ongoing coordination, development and monitoring of directorate business plans.
You will have a proven track record in a senior management role and of developing and delivering ways of working which have enhanced quality and performance.
You will be based in the Southampton office or from a nearby home location with attendance in the Southampton office expected 2-3 days per week with frequent UK wide travel as part of the role.
It is optional for this role to be home based, please request a copy of our homeworking agreement for full details.
The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.
You may have experience of the following: Head of Quality and Performance, Head of Quality, Head of Service, Quality Manager, Service Manager, Head of Care, Head of Care Quality, Charity, Third Sector, NFP, Project Manager, Programme Manager, etc.